How to fix QuickBooks Error Code C=51: Step-by-Step Solution?
If you are getting such an error, don't be nervous. In this post, we will walk you through step by step on the procedures to diagnose and troubleshoot QuickBooks Error C=51.
What Is QuickBooks Error C=51?
QuickBooks Error Code C=51 generally occurs when you are opening or working with your company file. The error generally appears in a format where it says something like this:
“Error C=51: QuickBooks cannot open the company file. A network error has occurred while trying to communicate with the server."
This error is caused by several reasons including:
Damaged or corrupted company files.
Problems in QuickBooks installation.
Network or connectivity issues for multi-user
File permissions are inconsistent or there are configuration problems on the server or computer.
How to Resolve QuickBooks Error C=51
Step 1: Backup Your Data
Before you make any changes in your QuickBooks Company file, you must back up your files to avoid losing data. Now, click on the File menu and select Backup Company. Do this on an external hard drive or cloud storage.
Step 2: Run the QuickBooks File Doctor
QuickBooks offers a diagnostic tool called QuickBooks File Doctor that automatically identifies and fixes most company file errors. It can also correct file damage and corruption problems and network problems. To do this, you should follow the steps below:
Download and install the QuickBooks File Doctor tool from the QuickBooks website.
Open the tool and select your company file from the list.
Click Diagnose and Repair.
Try following the repair instructions on the screen to complete the repair process.
Once the tool is complete, try to open your company file again to determine if the problem was resolved.
Step 3: Check Your Network and Permissions
When running a multi-user environment, it's likely that the issue could be caused by a network or file permission problem.
Connect all computers to the same network and verify whether the server hosting the company file is accessible.
Check that the user has the necessary permission to access the company file; it should be on a shared folder that people can read and write on.
Reboot your server or computer: Sometimes rebooting the system where the company file is located can get rid of connectivity problems and reset the permissions.
Step 4: Rebuild Company File
If QuickBooks File Doctor doesn't work, the company file may be damaged. QuickBooks offers a utility that rebuilds the company file structure and fixes some silent problems.
To rebuild a company file:
Open QuickBooks and access the File menu."
Click Utilities then select Rebuild Data.
Rebuild the company file using QuickBooks according to the prompts.
After this, you can restart QuickBooks and see if the error still appears.
Step 5: Reinstall QuickBooks**
If the above steps do not solve the problem, the best option would be reinstalling QuickBooks. This would get rid of installation issues that could be causing the error.
Remove QuickBooks from your computer's Control Panel.
Download the latest version of QuickBooks from the company's website.
Install QuickBooks again. Follow the prompts on-screen.
Open QuickBooks and try to open your company file.
Step 6: Call in a Professional
If the above steps do not resolve the problem, then it's time to seek help from a QuickBooks expert or contact QuickBooks customer support. A certified QuickBooks expert can diagnose and resolve complex problems in your company file.
Conclusion
QuickBooks Error Code C=51 is definitely frustrating, but by passing through the proper procedures, There can be a situations where none of the above strategies worked for you, then in that case we recommend you to connect with our QuickBooks desktop support team by calling our dedicated support line i.e., 1-800-761-1787. Our certified accounting professionals will assist you in dealing with such type of software issues.
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