How to Resolve Error H202 if you’re Using Windows Server 2012 Essentials R2?

Actually, if you are a user of QuickBooks Desktop for Windows Server 2012 Essentials R2 and experience the dreaded H202 error, then you are not alone. Typically, an H202 error reflects a communication problem between QuickBooks database server and QuickBooks application itself. Without doubt, fixing this issue is important in keeping accountancy software to run properly. This blog post explains what the H202 error is and how to solve it.

Meaning of H202 Error

The H202 error in QuickBooks is that the company file lies on another computer and QuickBooks cannot dial up connection with the database server. It generally occurs due to erroneous services, network, and firewall settings. Therefore, rectifying this error is very important in keeping the flow of accounting activities intact.

General Causes for H202 Error How to Fix It?

  • Network   Issues: Incorrectly configured will not be able to let QuickBooks access the database server.
  • Firewall Configuration: The firewalls might be preventing communication between computers. However, in this case, these communications might occur between systems. It merely causes some connectivity problems.
  • Database Server Manager: Perhaps your QuickBooks Database Server Manager is not running or perhaps was not installed correctly.
  • Hosting Issues: One of the most common causes of the H202 error is a hosting issue that isn't set up properly on the server where the company file resides.

Step-by-Step Solution to H202 Error if you use Windows Server 2012 Essentials R2

Step 1: Verify the Network Communication

The first troubleshooting approach for H202 error will be to see whether your workstation is able to communicate to the server.

1.    Ping Server: Open Command Prompt (cmd) and type ping [Server IP Address]. When you see a reply, it means it's communicating perfectly.

2.    Verify Network Configuration: First verify if the server and workstation are on the same network and subnet.

Step 2: Modify Firewall Configuration

You can use your network if it is functioning correctly. Do not forget to check the firewall configuration.

1.   Windows Firewall:

  • Open Control Panel > System and Security > Windows Firewall.
  • Click on "Advanced Settings" > "Inbound Rules."
  • Make sure rules for QuickBooks and its database server are enabled. The ports normally comprise the following:
    • TCP 8019, 56727, 55333, 55334
  • If this needs to be done, create new inbound rules allowing traffic on those ports.

 

2. Third-Party Firewalls: If using third-party firewall software, refer to the documentation for QuickBooks to determine whether QuickBooks has permission to pass through the firewall.

Step 3: Confirm the installation of QuickBooks Database Server Manager

Next, you should verify that the QuickBooks Database Server Manager is installed properly and running.

1. Confirmation of Installation: Confirm that the Database Server Manager has been installed on the server where the company file resides.

2. Start the Service:

  • Go to Services (type services.mcs in the Run dialog).
  • Locate "QuickBooksDBXX". In this, XX would represent a version of your QuickBooks.
  • Ensure it is running. If it's not running then start this service.

Step 4: Verify Hosting Settings

Sometimes, the H202 error can be caused by incorrect hosting settings.

Verify Hosting Mode:

  • Launch QuickBooks on the server, and go to File > Utilities.
  • If "Host Multi-User Access" is available then the server is configured to host.
  • On all workstations, ensure they are set to "Use Local File" unless you want them to connect to the server.

Step 5: QuickBooks Update

Running past versions of QuickBooks can cause a number of errors, such as H202.

●     QuickBooks Update: Ensure you're running the most current version of QuickBooks. You can do this by going to Help > Update QuickBooks Desktop.

Step 6: Restart and Test

Once these options are altered, reboot your workstation and server. When both your workstation and server are back up, reopen QuickBooks and try opening the company file.

Step 7: Additional Troubleshooting

If you have tried step 6 with no success, then try the following:

1.    Verify Your DNS Settings: Your DNS settings may be incorrect. Sometimes using Google's DNS can help. You can use 8.8.8.8 as a temporary fix for your DNS issue.

2.    Restore QuickBooks Installation: If that is the solution to your main problem, then repair your QuickBooks installation.

3.    Use QuickBooks Tool Hub: Intuit has given a QuickBooks Tool Hub which contains a set of tools used in diagnosis as well as repair. Download and install it, and then run the "Network Issues" tool.

Conclusion

The H202 error can be quite a significant problem for QuickBooks users if the system running on Windows Server 2012 Essentials R2 is used, but following the above steps will most likely solve that problem. Do not forget to maintain proper settings on your network and to keep QuickBooks services running to ensure proper communication between your applications.

Just in case any of your queries remained unanswered, then you need to further connect with QuickBooks support team by dialing our U.S-based dedicated helpline 1-800-761-1787. Our QuickBooks support professionals will address all your queries immediately.

Location: New York, NY, USA

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